We guarantee to ship the correct item with
the correct imprint to the correct place to arrive on the
correct day, or we'll take back your order at our expense
and refund your money. In addition you'll receive a 10%
credit off of your next order.
All products sold by ePromos are fully
guaranteed for material and workmanship. Please note that
we encourage you to take the opportunity to review a sample
of the actual product before you order a bulk quantity.
These samples are representative in nature and in certain
instances there may be slight variations in the product
you receive. These variations are always minor and can vary
in exact product color, die-lots for apparel but in our
experience this is rarely a problem.
All imprints are guaranteed to match the
specifications detailed on our eProof
sheet and order confirmation sheets which you are required
to approve.
While we guarantee to ship your merchandise
on or before a specific date, you should be aware that we
cannot be held responsible for delays on the part of the
carrier who is delivering your merchandise even if you are
reimbursing us for shipping costs. All merchandise is shipped
FOB which means that you own the merchandise when it leaves
our factory. In rare instances, we may actually ship the
item after the intended ship date by a faster shipping method
in order to meet the intended receipt date. This will be
at our expense. | 
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