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Case Studies

Goody-stuffed Promotional Backpack Creates Positive Moments of Truth for Las Vegas Orthopedic and Sports Medicine Center

Challenge: Maximize first impressions and warmly welcome new patients
There’s power in new patient welcome gifts, especially when patients must return to your practice for a regimen of treatment lasting weeks or months. Welcome gifts not only promote positive patient relations; they also give staff the opportunity to create yet another positive moment of truth—moments that go a long way toward impacting patient satisfaction and referrals. The leadership team at the Advanced Orthopedics & Sports Medicine Center in Las Vegas understands this power well, which is precisely why they turned to ePromos for help in selecting new patient welcome gifts.
Solution: Attractive, logo drawstring backpack filled with promotional gifts
Already in the team’s sights: a substantial promotion with a high-perceived value, including classic promotional gifts like water bottles and t-shirts. Not yet in sight, however, was a way to distribute those gifts. With the help of their ePromos Associate, the Center team selected a sleek, attractive high-quality drawstring backpack, imprinted with a brilliant rendition of the Center’s logo, phone number and Web address. The quality and eye appeal of the bag significantly increased the perceived value of the giveaway as a whole—which is precisely the effect the team was after. There were three factors at work here, both signifying a full package of attention and care: the treatment course as prescribed by the Center, a like-minded gift for patients which symbolizes ongoing care and attention and ePromos’ full experience in seeing each aspect of the project through on every level from diagnosis through cure.
Result: New patients feel like family; staff enjoys the glow of gift-giving
The Center team is pleased with the outcome. Not only does staff enjoy the glow that comes with giving gifts to new patients; but new patients on the receiving end say the gifts make them feel warmly welcomed—almost like part of the family. And, that, we believe, is promotional success!
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AOSM Drawstring Backpack (PDF Version)

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ePromos Promotional Products, Inc. is proud to provide promotional products and corporate gifts to thousands of companies and organizations around the world. As real promotional items experts, we stand behind our quality and service with a 110% guarantee on all our promotional products. Call us today and let us help you with your company logo merchandise needs. To learn more about promotional products, and how they can help your marketing campaigns, check out our promo education center, promotional marketing guides and our promotional products blogs. Our promotional case studies blog features real marketing projects and the promotional items that created successful results for their promotions. This year ePromos is celebrating fifteen successful years in the promotional products and logo apparel business. Find the right promo product today!

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