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When I teach seminars, I usually go around the table and ask people
to introduce themselves. One evening, after a string of self-introductions
by job titles like, "I'm an environmental consultant" or "I'm a teacher,"
a man said, "I'm ____ ____. I help people acquire wealth and pass
it on to their children intact." The room fell silent as people comprehended
what he did in a way they never would have had he said, "I'm an investment
counselor."
When San Franciscan Patricia Fripp meets people on airplanes or at
parties, she never tells them straight off the line of work she's
in. Instead, she replies, "You know how meetings and conventions are
supposed to be dynamic and exciting and they're usually dull and boring?
I have some practical ideas I present in an entertaining way, with
the result that people stay awake, have a good time, and get the company's
message." Only then does she add, "I'm a professional speaker."
To make an impact when you introduce yourself, set aside your job
title in favor of the benefit you provide to your clients or customers.
More examples:
* Desktop publisher: "I help people present themselves attractively
on paper, by designing resumes, brochures and newsletters."
* Chiropractor: "I help free people from chronic pain."
* Audio publisher: "I produce tapes that entertain and inform people
while they're driving, exercising or cooking dinner."
* Hardware store owner: "I provide people with the equipment that
keeps their homes and offices in good repair."
* Telephone services broker: "I help people get the best telephone
service at the lowest possible cost."
* Hat designer: "I create things people can wear on their heads to
stay warm and feel good about how they look."
Another strategy that bypasses the yawn reflex is using a creative
job title, one people haven't heard before. Bill Black of Atlanta,
Georgia, provokes lots more interest when he calls himself a "combat
accountant" than when he uses his more formal title, "forensic accountant."
People who hear a creative self-designation can hardly restrain themselves
from asking, "What's that?" Black never calls himself just an "accountant,"
because then people jump to the false conclusion that he does taxes.
Similarly, Wendy Traynor of Boston, who handles investments and insurance
for clients, calls herself on her businesscard, "Alternative Financial
Strategist." My mother took one look at those three words and made
an appointment.
You can notch this strategy up one level by devising a unique moniker
or professional nickname for yourself. That is, instead of calling
yourself "a ____," you call yourself "the ____." Suzanne Faulkner
of Brookline, Massachusetts, calls herself "The Samurai Waitress."
After the inevitable, "What's that?" she'll explain, "I use the principles
of Aikido, a Japanese martial art, to blend with my customers to give
and get the best from them. They get the best service, I get the best
tip."
Try one of the above strategies if you're tired of seeing eyes glaze
over when you introduce yourself.
Boston-based marketing and publicity consultant Marcia Yudkin is a
syndicated columnist through ParadigmTSA, a public radio commentator
and the author of nine books, including Six Steps to Free Publicity
and Persuading on Paper: The Complete Guide to Writing Copy that Pulls
in Business. She also delivers eye-opening, content-rich seminars
on publicity and marketing to business and professional groups nationwide.
Read more about networking.
Read about choosing company tag lines.
Read about company slogans.
Copyright 1999 Marcia Yudkin and ePromos. All rights reserved.
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