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1. Your prospects need you. Do you imagine that by promoting yourself,
you are intruding on or interrupting your prospect? Are you thinking,
"They won't want what I have," or "They've probably already got someone."
Well, as Stock Photography Guru, Rohn Engh, likes to say, "At this very
moment, your prospects are waiting for you." Whether it's true about
a specific prospect is irrelevant; if you approach each prospect with
that frame of mind, you'll make a better presentation.
2. Your prospects want to look good. Things are kind of scary out there.
No matter the industry, from construction to graphic design, things
aren't the way they used to be -- not for you and not for them. So what
they want from you, over and above what they're asking for, is that
you make them look good; that's your real job.
3. Your prospects are, well, lazy. That means you have to do some of
their work: help them find you, help them contact you and then, of course,
help them work with you. The fewer obstacles they have to surpass, the
more likely they are to follow through, and the more likely you are
to get the work.
4. Your prospects have got a lot going on. Don't lose sight of their
big picture. In the office, there are interruptions galore. They can't
get anything accomplished, their desk is a disaster area, their voice
mailbox is jammed, their e-mail is stacking up. In a word, things are
out of control. You are just one of the many things they are trying
to focus on. Now try to ask: why aren't they calling me back?
5. Your prospects act on impulse. We all do this: we see something interesting,
we get excited, we call for information and when it comes, we put it
in a pile. Determine as quickly as possible if you're dealing with an
impulse inquiry and waste as little time as possible with them. But
don't write them off entirely; just put them on your quarterly mailing
list and let them come back to you. Real needs and desires will stand
the test of time.
6. Your prospects need to pigeonhole you. Although you hate it, let
them do it; in fact, help them. Give them a box to put you in, and a
label to put on your box. (I'm speaking figuratively here.) There's
plenty of time to tell them more later about your full range of services.
7. Your prospects may not know what they need. Listen to them and provide
a solution to their self-defined needs. Offer a few alternatives for
them to choose from. If necessary, explain, without trying to persuade,
why what they say they want might not be the best thing for them. Then,
let them decide.
8. Your prospects need time. It's not always a put off. Believe them
when they say they have to think about it, or that they have to sell
the idea to someone else. We all need time to think, time to get ready,
to adjust, to clear our plate. Give them the time they ask for, and
then keep in touch, reminding them that they were interested. And remember
that some things will never come to fruition. That's life.
9. Your prospects are people. Your relationships are not with companies;
like it or not, they're with human beings. And relationships are more
important now than ever because, with everyone moving around, you better
believe they're taking the Rolodex (or Wizard) along.
10. Your prospects are just like you and me. Don't forget: you are a
prospect to someone out there too. Which defenses do you use? How do
you want to be treated when someone is marketing to you? How often do
you want someone calling? How much freedom and time would you like to
have to think about a product, to ask questions and to make your decision?
How do you want to feel about the process when it is over?
Self Promotion Specialist, Ilise Benun, is a national speaker, the publisher
of The Art of Self Promotion, a quarterly newsletter, and the author
of two easy-to-read handbooks, including 133 Tips for Promoting Yourself
and Your Business, from which this article was taken. To sign up for
Benun's FREE Quick Online Marketing Tips, send her an e-mail or call(800)737-0783.
Read about customer loyalty.
Read about marketing persistence.
Read about branding.
Copyright 1995 Ilise Benun. All rights reserved.
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