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Unless you're excruciatingly shy, networking represents a prime method
of landing new clients and customers and attracting business opportunites.
But misunderstandings about what networking can accomplish and how
you can best go about it abound.
WHAT IS NETWORKING?
Networking involves becoming acquainted with business contacts one
on one or in a group. Over time, it enables you to build a web of
contacts and visibility among a pool of potential buyers of your products
and services. Compared with advertising or direct mail, marketing
by networking costs next to nothing. It's a terrific method of prospecting
when you have time but little money to spare. Networking leverages
your personal presence into business income -- so long as you do it
wisely.
Effective networking begins with choosing the right "pond" in which
to "go fish." This might sound obvious, but over and over again I've
seen people spending time at the wrong meetings, then complaining
that networking didn't work for them. Concentrate on attending meetings
of groups that your potential clients -- not your peers -- belong
to. If you're an accountant, this means the Chamber of Commerce rather
than the Association of Bay Area Accountants. If you own a limousine
company, schmooze with corporate executives, not with others in the
transportation industry.
NETWORKING OPPORTUNITIES
Those who aren't in the habit of attending meetings often don't realize
just how many opportunities to schmooze with your target market there
are in the area. Usually you can find listings of business meetings
open to the public in your local business paper -- not the local newspaper,
but the weekly, biweekly or monthly paper published for the business
community. Ask at your local library or newsstand if you're not familiar
with the business paper in your area.
For instance, in just one issue of the Boston Business Journal, you
can read about meetings of groups ranging from The Public-Sector Architects
Committee (contractors might want to check that out) to the Environmental
Business Council of New England (attention, environmental lawyers!)
to the Neponset Valley Chamber of Commerce (good for local printers,
caterers, real estate agents, etc.).
BRING THESE INGREDIENTS ALONG
You'll get the most mileage out of attending such networking events
if you go prepared with two crucial ingredients. First, you need what
some people refer to as an "elevator speech" -- a way of introducing
yourself that provokes interest and lasts just the length of time
it takes to ride an elevator from the ground floor to the penthouse.
Second, you need plenty of business cards, to give out after schmoozing
or when people who hear your elevator speech ask how to get in touch
with you.
MAKING IT WORK
It may take attending several meetings before you get a clear sense
of whether or not a group truly contains the people you hope to snag
as customers. Apart from that assessment, never expect quick results
from networking. Sometimes a perfect connection happens right away,
but that's rare. More often people need to meet you on numerous occasions
over time until you become etched in their consciousness as the graphic
designer, car dealer or computer training firm they want to do business
with or recommend to others.
You get the most mileage out of your participation in a professional
or business group when you volunteer for committees and positions
and become active in the organization. Then you're not just one member
of the crowd shaking hands and milling around, but someone who makes
announcements and gets his or her picture in the group's newsletter.
Contributing articles to the newsletter -- and offering your photo
to accompany each piece -- also increases your impact within the group.
Don't go to networking events with a glad-handling selling attitude.
That comes across as overbearing. Instead, concentrate on getting
to know people who are there, and understand that any business that
develops will emerge from your conversations. Being helpful to those
you meet can be a great way of making a mark in a group. Suggest people
they might want to contact, or resources for their business interests,
and over time the effect trickles back to you.
SPECIAL NETWORKING OPPORTUNITIES
Some organizations offer structured opportunities for exposure to
the group, in addition to people getting a chance to stand up and
give their "elevator speech." Sometimes people whose business cards
have been picked out of a hat receive a few minutes to give a spiel
to the entire meeting. Or an organization can sponsor a meeting, defraying
some of the costs in exchange for the right to place promotional items
and marketing literature out on all the tables.
When you sponsor a meeting, usually a good percentage of those present
take home your mugs, pens, keychains or stress balls and use them
afterwards. However, for greatest memorability it helps if you've
also stood up in front of the group holding and referring to your
giveaway item. In that case they go home with a personal association
between you and your company logo and identity, and the gift does
its bit for your company over time all the more powerfully.
Through word of mouth, you may hear about "leads clubs" in your area.
These consist of groups of perhaps eight to twenty non-competing business
owners who make a concerted effort to refer work to fellow members.
If you run the kind of business where most people would typically
know numerous people needing your product or service, you would probably
find a leads club worth your participation.
THANK THE FISH!
Whenever anyone you've met networking sends you business, make sure
you send a formal "thank you." Fewer people adhere to such courtesies
now than in the past, so that you stand out positively when you take
the trouble to express gratitude. Depending on the referral, a token
gift is often appropriate as well. When that gift -- a T-shirt, a
tote bag, a calculator -- is imprinted with your business name and
logo, your appreciation further reinforces the memorability of your
business.
Boston-based marketing and publicity consultant Marcia Yudkin helps
business owners around the world creatively spread the word about
their offerings. She's also a syndicated columnist through ParadigmTSA,
a public radio commentator and the author of nine books, including
Six Steps to Free Publicity and Persuading on Paper. In addition,
Marcia Yudkin delivers eye-opening, content-rich, motivating seminars
on publicity and marketing to business and professional groups nationwide.
Read more about networking.
Read more about how to introduce yourself.
Read about creative uses of business cards.
Copyright 1999 Marcia Yudkin and ePromos. All rights reserved.
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