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Some tradeshow exhibitors seem to think that if they have the biggest
booth, the wackiest events and piles of promotional giveaways that they'll
draw crowds of buyers to their exhibit. Well, they might draw crowds,
but they won't necessarily be qualified buyers. "I'm not interested
in a crowded booth," says Steve Miller, president of The Adventure of
Trade Shows, in his book Over 66 Tips & Tricks To Supercharge Your
Trade Show Promotions. "I don't want everybody in my booth … I want
the right people in my booth." And, so should you.
To make sure that you draw the right people to your
booth, you need to start promoting long before the show even opens.
The most effective tradeshow promotion, according to studies done by
the Center for Exhibition Industry Research (CEIR) and the Promotional
Products Association International (PPAI), are two-part promotions --
one part before the show and one part at the show.
"What you want to do is have a target audience," says
Margit Weisgal, president of Sextant Communications, and author of the
trade show promotion book Show & Sell. "It can be culled from the
pre-registration list, your existing client or customer list. You want
to target those people." Once you've chosen the target audience to reach
before the show, send them a mailing that will draw them to your booth.
Remember, though, the product needs to tie in with the theme of the
mailing, which should be consistent with the theme of your at-show promotion.
One pre-trade show promotion that carried a consistent
message through to the trade show floor was created by GTE Telephone
Operations -- "Innovations Alexander (Graham Bell) Never Dreamed Of."
The theme pointed out the new technical developments in products and
services at GTE. All of the ad copy, pre-show mailings and at-show displays
was stressed the "multifaceted" nature of GTE communication products
and services. This concept was driven home through the unique gift that
GTE prospects and clients received when they visited the booth -- a
GTE-logoed Dragonfly, a kaleidoscope-type device that used a multifaceted
lens to multiply whatever image the viewer was looking at.
"Promise them a gift, and draw those people into the
booth," Weisgal says. "You can only see a certain number of people at
a show. Rather than assume that the right people are going to come down
the aisle, stop in your booth and say 'hi, I want to buy from you,'
give them a business reason to come by the booth. That way you reach
the people that you're targeting, that you're interested in speaking
with and qualifying." The objective of any pre-show mailing should be
to get the prospect into your booth for a qualifying dialogue. Just
getting them there, without getting the opportunity to talk to them,
doesn't accomplish your goal.
An effective pre-show promotional mailing technique
that Weisgal referred to was to send the targeted audience part of a
gift, and then promise them the other part if they stop by your booth
at the show. One company sent an imprinted calculator case to its target
audience prior to a major tradeshow, and then gave the recipients the
actual calculator when they came to the company's booth. Another idea
might be to send out an egg timer to a select group of show attendees
along with a card asking for a few minutes of their time at the show.
On the card you could also indicate that if they give you some time
during the show, you'll be happy to present them with a elegant timepiece
(clock or watch) after they meet with you. Again, it's important to
make sure that the idea of time and the related products fit the consistent
marketing message your company is imparting.
Another idea for a pre-show mailing came from Miller's
66 Tips & Tricks. He suggested sending your targeted audience a
pocket planner that they can use to schedule appointments while at the
show. Send the planner out four to six weeks before the show. "Be sneaky
and fill in one of the time slots for a visit to your booth; they'll
get a kick out of it and be there at the appointed time. If they can't
make the appointment, they'll usually call to arrange another time,"
Miller says. Although Miller didn't mention it in his book, to get the
most brand awareness from the recipient you should have the planner
imprinted with your company name and logo. If you want it to be a subtle
reminder you can have the logo printed inside the cover of the planner.
Miller had another good idea for reaching your customers
and prospects prior to the show -- offer to handle their pre-registration.
It's a nice service to offer as it saves them the hassle of filling
out forms and making phone calls. You can arrange for all the badges
and materials to be sent to your company, and then send them out to
your customers and prospects with an invitation to visit your booth
while at the show. Include a neck tote imprinted with your company logo
in the package, and your targets will be sure to stop by your booth
to thank you for the helpful service, and the useful gift.
You might also want to consider presenting your targeted
prospects with a personalized gift when they stop by your booth. One
PPAI case study showed a 63 percent response from a pre-show mailing
where recipients received a portfolio, imprinted with a message inviting
the recipient to stop by the sender's booth to receive a personalized
nameplate for the portfolio. By showing up to get their nameplate, the
recipients could cover up the sender's promotional copy with the plate
and have a presentable, functional portfolio to use.
Besides sending traditional promotional items in pre-show
mailings, Weisgal suggests sending something that will add even more
spark and excitement to your promotion. Use creative packaging for your
pre-show mailings, such as tubes that look like sticks of dynamite,
plastic wine bottles, Chinese food containers and more. Inside of these
unusual mailing containers put something fun that the recipients can
use in an interactive way once they reach your booth. Weisgal's personal
favorite is pieces to a jigsaw puzzle that the recipient brings to the
booth to fit into a puzzle that is set up there. If the recipient's
piece fits he or she wins a prize. Make sure the prize is a promotional
item imprinted with your company name, and make sure that it fits the
theme of your promotion.
Other interactive ways to draw qualified attendees
to your booth include contests, drawings and games, such as basket shooting,
golf ball putting, etc. Invite targeted attendees to take part in these
activities before the show by sending them appropriately themed products
-- logoed golf accessories, mini basketball keytags, tickets for the
drawing attached to an imprinted magnet they can keep. You could also
put together your own game based on the products or services that you
have to offer. Invite prospects and clients to participate in a Jeopardy-style
game where they answer questions about your products/services to win
imprinted merchandise. Limit booth overcrowding by pre-qualifying attendees
before inviting them to join in the games. By making the activities
more exclusive you cut out unqualified buyers and make the qualified
ones more likely to participate next year.
Whether you choose interactive booth activities, unusual
mailing packages or halves of gifts, pre-show promotions are the most
effective way to draw the right attendees to your booth. Plan a pre-show
promotion that's right for your company and its show objectives, and
carry that same promotion through your entire trade show marketing campaign.
Just make sure that you reach your target audience with your message
before they reach the trade show floor.
For more ideas on tradeshow marketing, Margit Weisgal
of Sextant Communications can be reached at #301-871-6523. Steve Miller
of The Adventure of Trade Shows can be contacted at #253-874-9665.
Alyson Hendrickson Wentz, CAS, is a freelance writer
specializing in articles about marketing with promotional products.
She spent six years on the editorial staff of The Counselor magazine,
the preeminent publication for the promotional products industry, and
earned the Certified Advertising Specialist (CAS) designation from the
Promotional Products Association International.
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