The holiday season is the perfect time to remind your customers how much they mean to you. A well-planned holiday gift program enhances your relationship with your customers, distinguishes you from your competition, and continues to have an impact after the holidays are over. Your first decision is whether you want to give relationship gifts to your top customers, give holiday gifts as a marketing promotion, or do both.
Relationship Gifts: These gifts show your top clients that you recognize and appreciate their role in making your business what it is today. While choosing the right gift is more important than how much you spend, a typical budget can allocate up to 1-2% of the net profit you made from the client. Once you have a recipient list and a budget you can start thinking about what gifts would have the biggest impact. Here are some general guidelines:
Gifts as Holiday Marketing: Using small holiday gifts to reach out to customers and prospects is a valuable multi-purpose sales strategy. While these gifts aren’t going to be as expensive as those you give to your top clients, getting the highest perceived value for your budget is important. When selecting an item, keep both of your primary goals in mind: thanking the customer, and keeping your brand on their mind. Consider these options:
Enhancing Your Gift: Getting the right packaging is an inexpensive way to maximize the perceived value of your gift, and including a card signed by your staff is all but mandatory. Choosing a gift set, or adding accessories to your gift are also great ways to increase the impact of your holiday gift program. Here are some tips:
Now you know the fundamentals of developing a successful holiday gift program. The next step is to call 1-800-LOGO-216 and speak to a trained promotions specialist who can help you every step of the way. Happy gifting!