< back to topic index |
|
An imaginative, memorable business name often proves valuable in all
sorts of ways. The day a company called Bundy Very Used Cars changed
its name to Rent-a-Wreck, CBS arrived to feature it. The tag line,
a saying which accompanies the business name on cards, stationery,
ads and even invoices, can have equal impact. Which bank would get
your business, A or B?
A.We really know what we're doing.
B.Invest globally, borrow locally.
Creative think tanks and branding consultants charge thousands of
dollars to invent identities for businesses. Those on a budget can
concoct candidates for stardom by following these steps.
Part One
Step 1. Brainstorm a list of keywords related to your business. The
more words, the better -- verbs, nouns and adjectives. For instance,
keywords for a fence company would include fence, boundary, perimeter,
surround, keep in, keep out, bounds, picket, enclose, yard.
This list gets used with several of the later steps, so continue adding
words until you feel completely stuck.
Step 2. To lengthen your list of keywords further, look up all the
keywords in a thesaurus, or synonym finder, and add other words you
see that relate to your business. Click here for an online thesaurus.
Useful book-length thesauruses in print include:
J.I. Rodale, The Synonym Finder
Roget's Super Thesaurus
Roget's (other editions)
When I look up the keywords I started with for the fence company,
I can add lots more to my collection: limits, border, verge, hem,
frontier, edge, pen, coop, wall, corral, pound, hutch, rampart, moat,
ring, and more.
Even 75 to 100 words at this point are not too many. Consider writing
them all out on jumbo poster paper in colored markers or crayons.
Step 3. Try combining words on your list. Sometimes this alone sparks
a winner: Frontier Fence; Boundary keepers. When any idea feels promising
but not quite right, be sure to write it down.
Step 4. Consider whether any of the words on your list have a homonym
-- another word that sounds the same but is spelled differently. If
so, add the homonym to your list. For example, one keyword for a human
resource company is "hire," which sounds the same as "higher."
Step 5. Look back through your list of keywords, and see if any suggest
common sayings, mottoes or cliches. For instance, a custom tailoring
shop would spot the word "stitch" and jot down A Stitch in Time, In
Stiches and Stitched Together. For now, don't judge or filter what
comes up; write down all the possibilities. Click
here for some help in remembering cliches.
Step 6. Now write down words that represent the benefits and results
your clients and customers receive from your product or service. A
financial software manufacturer might cite these: speed, convenience,
accuracy. For a public relations firm, the results would include:
fame, reputation, increased sales, credibility, shorter sales cycles.
Repeat Steps 3, 4 and 5 for these words. If at any point, you feel
you've come up with a perfect prospect, skip down to Part Two to complete
the business name and tag line generation process.
Step 7. Next, ask yourself what qualities characterize your clientele.
A yacht chartering concern might reply: exclusive, busy, demanding,
tasteful, famous, private, wealthy, multilingual, cosmopolitan. Here
the fence company might add either "home" or "industrial" to its list.
Look for combinations of these new terms with the old ones.
Step 8. Add your own name, if you're the business owner, to the brew.
Does it suggest a homonym or pun? Publishing guru Dan Poynter calls
his newsletter Publishing Poynters.
Step 9. Since we assume you wish to be best of your kind, consider
words which imply mastery, excellence, superiority, biggest, best.
Return to the thesaurus to do this if you
like.
Also, think of what the best or top ones of different sorts are called,
such as king, big fish, pinnacle, mogul, goddess, roof, etc. Do these
words, in combination with previous ones, have sparkle, as in Queen
of Clean?
Step 10. Now brainstorm what your customers and clients are trying
to avoid or get rid of when they buy from you. For an embezzlement
detection and prevention firm, it's theft, cheating, cons, loss: Loss
Busters. For a house cleaning service that straightens up as well
as cleans, it's chaos: We tame the chaos.
Step 11. What wishes, no matter how far-fetched, do clients often
voice? Write these down and play around with them. For example, a
word processing service might call itself Done Yesterday. A used auto
parts shop claiming to be the biggest in the area could use this tag
line: Everything but the kitchen sink.
Step 12. Go back through your collection of keywords and find or create
alliteration -- combinations of words beginning with the same letter
or same initial sound. Unless the effect is silly, which sometimes
happens, alliteration gives your business panache and makes it more
memorable.
For instance, Frontier Fence works better as a business name than
Borderline Fence. Similarly, the tag line for Amazon Drygoods, an
Iowa company that sells Victorian-era clothing and patterns, gives
it an authoritative ring: Purveyers of the Past.
Step 13. Similarly, try out rhymes and near-rhymes for your keywords.
Click here for an
online rhyming dictionary. After looking for rhymes, a tourism
TV channel might select as its tag line The Vacation Station.
Step 14. Reach for a paradox, a combination of two ideas that nearly
contradict each other, but not quite. Construct a paradox by linking
two concepts that could be considered opposites. For instance, an
Italian pastry shop could boast of "the most heavenly cannolis on
earth." Look back through words and phrases you've previously jotted
down and ponder their contraries.
Step 15. Sometimes an evocative business name or tag line uses figures
from ancient mythology. A Web site known for breaking stories that
conventional news media won't touch might style itself: Newspapers'
Nemesis. Or, for a moving company: The Hercules Crew with the Touch
You Can Trust. To browse mythological
references, click here.
Part Two
Step 16. Once you have one or more candidates you like, subject them
to a few criteria for success.
Is it pronounceable and spellable? If former national security adviser
Zbigniew Brzezinski formed a consulting company, he'd be better off
calling it Washington Defense Partners than The Brzezinski Group.
No one wants to stumble over or be unable to spell the name of companies
with which they do business.
Is it concise? When management consultant Harvy Simkovits shortened
his tag line from "Helping Independent Business Build Capable Managers
& Sound Management Practices for Growth, Sustainability &
Prosperity" to "Building Business Growth, Prosperity and Continuity,"
it gained effectiveness.
Is it distinctive? The following aren't: The Quality Professionals;
Fine Dining; Products for Daily Life.
Does it communicate your message? Something that sounds catchy but
doesn't fit what you do or sell won't serve you well.
Is it something you can stand behind? If you tell customers you offer
Clog-free Gutters--Guaranteed, you had better be able to deliver them.
Step 17. Try it out. Before committing yourself to your top choice,
get feedback from at least half a dozen people who'll be hearing or
seeing it for the first time. You may discover one of two things:
They just don't get it, or you don't feel 100 percent comfortable
with it yourself.
For instance, you may be surprised to learn that most people in your
target market don't quite know what the word "nemesis" means. In that
case, don't use it. Or you may get a very positive reaction but
If after a few weeks you still can't get used to it, hunt for an alternative.
I've seen people invent a business identity that they can't bring
themselves to spread wholeheartedly -- and their whole investment
goes to waste.
Step 18. Check for legal problems. One woman wanted to call herself
the "Martha Stewart of the dog world," but her lawyer warned her it
would mean trouble. Similarly, using the prefix "Mc" for your business
(McCoffee, McCleaner) will almost certainly land you in hot water
with a certain multinational corporation. To learn whether or not
your chosen name is already trademarked, here .
Step 19. Finally you're ready. Use your new business identity everywhere
-- on business cards, brochures, Web sites, e-mail signature files,
in ads and when you speak verbally about your business. Enjoy the
rewards when you've chosen well!
Boston-based marketing and publicity consultant Marcia Yudkin is a
syndicated columnist through ParadigmTSA, a public radio commentator
and the author of nine books, including Six Steps to Free Publicity
and Persuading on Paper: The Complete Guide to Writing Copy that Pulls
in Business. She also delivers eye-opening, content-rich seminars
on publicity and marketing to business and professional groups nationwide.
Copyright 1999 Marcia Yudkin. All rights reserved.
|
|